Privacy Policy
Privacy Policy
Last Updated: 11/02/2025
At BHI Gardening, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, contact us, or use our services. By engaging with BHI Gardening, you agree to the practices described in this policy.
1. Information We Collect
When you interact with BHI Gardening, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide when contacting us or requesting a service.
- Transaction Information: Records of services requested, billing details, and payment information.
- Technical Data: IP address, browser type, device information, and website usage analytics collected through cookies and similar tracking technologies.
- Communication Records: Any correspondence with us via email, phone, or social media platforms.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our gardening and landscaping services.
- Respond to inquiries and communicate with you regarding your requests.
- Process transactions and send billing or confirmation details.
- Improve our website, services, and customer experience.
- Send promotional offers or updates, if you have opted in to receive them.
- Comply with legal obligations and protect our business interests.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party partners who assist in business operations (e.g., payment processors, website hosting, marketing services), ensuring they adhere to strict confidentiality agreements.
- Legal and Regulatory Authorities: If required by law, to comply with regulations, or to protect against fraudulent or harmful activities.
- Business Transfers: In case of a merger, sale, or business restructuring, your information may be transferred to new owners, maintaining the same privacy commitments.
4. Data Security
BHI Gardening takes appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Secure servers and encryption technologies.
- Restricted access to personal data by authorized personnel only.
- Regular monitoring and updates to prevent security threats.
Despite our efforts, no data transmission over the internet is entirely secure. We encourage you to take precautions when sharing sensitive information online.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access & Update: You may request a copy of the data we hold about you and correct any inaccuracies.
- Opt-Out: You can opt out of receiving promotional emails or marketing communications at any time.
- Deletion: You may request the deletion of your personal information unless we are legally required to retain it.
To exercise these rights, please contact us at info@bhigardening.co.uk
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track website performance, and provide relevant content. By using our website, you consent to our use of cookies. You can adjust your browser settings to decline cookies; however, this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
BHI Gardening
14 Field End, Farnham, Surrey, GU9 9HZ
info@bhigardening.co.uk
+44 7845566639
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to its terms.