Gardening & Landscaping Service Terms
This plain-English staging draft describes topics that should be agreed in a quotation or service agreement. It is separate from the Website Terms of Use.
1. Scope and quotation
The service, materials, access arrangements and any exclusions should be described clearly in the quotation. A quotation should identify what is included, any provisional items and how long it remains open for acceptance. Quotations are valid for 30 days from the quotation date, unless a different validity period is expressly stated in the written quotation.
2. Prices, VAT and authorised changes
Prices and VAT treatment should be stated clearly. Work outside the agreed scope should be discussed and authorised before it is carried out. The VAT registration number supplied for review is 527 0698 73 and must be checked against current official evidence before public display.
3. Access and site information
The client should provide safe access, parking information where relevant, and access to water or electricity if required for the agreed work. Hidden services, fragile surfaces, access restrictions, hazards, boundary issues and permissions should be disclosed as soon as they are known.
4. Timing, weather and plants
Gardening and landscaping depend on weather, daylight, plant condition and site readiness. Seasonal timing may change. Plants are living materials and establishment depends on weather, soil, watering and aftercare; no unverified guarantee should be promised.
5. Waste, materials and substitutions
Green waste, spoil and other disposal arrangements should be explained in the quotation. Materials and plants should be agreed before purchase where possible. Any substitution should be discussed when availability, safety or suitability requires a change.
6. Cancellation, payment and complaints
Payment is due within 7 days of the invoice date.
A deposit is required only where its amount and payment terms are set out in the written quotation before acceptance.
Staged payments, accepted payment methods, cancellation or rescheduling charges, late-payment wording and the complaints contact are owner-confirmation items. They must not be published as fixed terms until confirmed and reviewed for consumer-law compliance.
7. Insurance and responsibility
Any insurance statement must be checked against current policy documents. Pre-existing damage, client-supplied materials and work by other contractors should be documented. Liability wording must remain reasonable and cannot remove mandatory consumer rights.
8. Review items before production
- ICO registration status and number, if applicable.
- Verified insurance cover and insurer wording.
- Staged-payment policy.
- Payment methods and cancellation process.
- Plant substitution, aftercare and guarantee policy.
- Green-waste charging and handling.
- Complaints contact and response process.
Staging/legal review: This is a business draft requiring owner confirmation and, where appropriate, qualified legal review. Payment deadline, quotation validity and quotation-specific deposits confirmed by the business on 12 October 2026; the remaining review items are still outstanding.